The core communications platform for WhatsApp Business, serving as the foundation for all other Smartserve products. It seamlessly integrates with the entire Smartserve suite, ensuring a unified communication system. With features like conversation assignment, preset message templates, and data-driven analytics, Smarthub streamlines interactions between staff, agents, and customers, delivering consistent and efficient communication. Its central role allows for easy setup and coordination across your business, making it the backbone of your operations.

Unifies your business communications by integrating SMS with WhatsApp Business API, enabling seamless customer engagement. It supports automated SMS campaigns, personalized WhatsApp conversations, and easy transitions between platforms. SmartComm also integrates with legacy applications or current platforms and provides failover to SMS for guaranteed message delivery. It supports additional platforms like Signal, Telegram, and Slack.

A powerful bulk messaging platform for WhatsApp Business API, tailored to supercharge your marketing efforts. It allows you to run large-scale, targeted campaigns while ensuring full compliance with Meta’s policies. With built-in opt-in/opt-out management, you can maintain responsible communication practices. SmartMedia’s live analytics provide real-time insights, helping you optimize campaigns on the go. Its easy address book management and personalized messaging make it the ideal solution for effective customer engagement and impactful marketing.

A virtual assistant for WhatsApp Business API that delivers personalized support at scale. Fully customizable, it integrates with your CRM and workflows to tailor interactions to your business needs. Offering 24/7 service, SmartvAssist provides timely reminders, step-by-step guidance, and self-service options, ensuring responsive, personalized experiences for every customer. Its seamless API integration enhances productivity and keeps your business efficient and customer-focused.

A comprehensive solution for ISPs, revolutionising customer engagement and operations. It streamlines inquiries, service requests, billing, and payments through WhatsApp Business API, while offering advanced marketing with targeted campaigns and real-time updates. With Smartserve’s product suite—Smarthub, SmartMedia, SmartComm, and SmartMap—SmartISP enhances efficiency, ensuring a seamless experience for both your team and customers.

Smartmap is a comprehensive feasibility tool for Internet service providers, empowering your sales teams and network design engineers to find answers quickly and accurately. With Fibre feasibilities for all Major Fibre Providers and Wireless Link LOS tools, including coverage and viewshedding tools. Generate installation data, or save your searches for later comparisons.